We will focus our energy on performing services that are consistent with our mission by de-centralizing authority, empowering employees, exceeding customers' expectations, and continually improving by providing on-going education. To assist with our mission, we will focus on the following guiding principles:
Safety will not be compromised
Be customer driven, both externally and internally
Develop the attitude that conformance to customer expectations has top priority
Understand that improvement includes everyone in all parts of the organization
Bring all employees into the decision making process
Trust people and their ability to contribute to the mission
Place emphasis on prevention and problem solving work
Treat each other with dignity and respect
The 'i check in service' may be used by all passengers travelling on international flights.
When using this service, please enter your reservation number along with your Asiana Club member
From 355 days to 3 days prior to departure only reservations for seats are possible, from 3 days to
3 hours prior to departure passengers can receive their confirmed seat assignment.)
The 'i check-in service' allows passengers with a reservation to conveniently receive their seat
assignments by using their reservation and Asiana Club member numbers.
(Seat assignments are subject to change at the airport on the day of departure.)